Windsor hotel

Response from the owner 11 months ago Thank you so much for your thoughtful and heartfelt review. We’re truly proud of our team and grateful you recognize their dedication to treating every guest with compassion and respect. Your understanding and support mean the world to us, especially as we strive to create a welcoming environment for all. We look forward to welcoming you and your friends back to Windsor Hotel soon! Warm regards, Windsor Hotel

Response from the owner 11 months ago Thank you for trusting us with such a long stay—it truly means a lot. We're thrilled to know you found the rooms clean and comfortable, and that our housekeeping team made a positive impression with their warmth and helpfulness. Our location is something many guests appreciate, and we're glad it added to your experience. Your recommendation is the greatest compliment we can receive. We hope to welcome you again soon. Warm regards, Windsor Hotel

Response from the owner 11 months ago Thank you for sharing such a heartwarming experience. After a long and tiring journey, being welcomed with genuine warmth can make all the difference—and we’re delighted to hear that Alejandro provided just that. We’ll be sure to pass along your kind words to him; he’ll be thrilled to know he left such a positive impression. It's our goal to make every guest feel cared for from the moment they walk through our doors, and knowing you’d choose to stay with us again is the highest compliment. Warm regards, Windsor Hotel

Response from the owner 7 months ago Dear Guest, Thank you so much for sharing your wonderful feedback. We are truly delighted to hear that your stay was exceptional and that Kimberly made such a positive impact on your experience. She is indeed a valued member of our team, and your kind words will certainly make her day. It’s also great to know you found the room comfortable and spacious. Creating a welcoming and enjoyable environment for our guests is always our priority, and your comments inspire us to continue providing excellent service. We look forward to welcoming you back on your next visit, and we hope every stay is just as memorable as this one. Warm regards, Windsor Hotel

Response from the owner 2 months ago Dear Guest, Thank you for your kind words and for taking the time to share your experience with us. We are delighted to hear that you appreciated the warmth and professionalism of our team, especially Supervisor KD and Kim. It is truly rewarding to know that their kindness and personable approach helped make you feel at home during your stay. Your feedback means a great deal to us, and we will be sure to share your compliments with them. We look forward to welcoming you back to the Windsor for another pleasant stay. Warm regards, Management Team Hotel Windsor

Response from the owner 7 months ago Thank you so much for this outstanding review — it truly means a lot to our entire team. We’re delighted to hear that your two-week stay exceeded expectations and that you found the comfort, cleanliness, and quiet atmosphere comparable to much higher-end hotels. Your compliments toward our front desk and housekeeping staff are deeply appreciated. We take great pride in providing warm service and attentive care, and it’s wonderful to know our team helped make your stay exceptional. We’re glad you enjoyed the room setup, the comfort of the bed, and the overall convenience during your visit. It was a pleasure having you with us, and we would be honored to welcome you back anytime. Warm regards, Windsor Hotel

Response from the owner 11 months ago Thank you so much for sharing your experience in such detail. We’re genuinely happy to hear how your perception changed during your stay and that you felt the care we put into cleanliness and guest comfort. It's wonderful to know the desk suited your needs and that our team was kind and responsive whenever needed. We hope to continue meeting—and exceeding—your expectations on future visits. Warm regards, Windsor Hotel

Response from the owner 7 months ago Dear Guest, Thank you sincerely for your thoughtful and detailed review. We’re delighted to hear that you experienced warm hospitality from our team and that you found our rooms clean and well maintained. Your kind words about our housekeeping staff and overall service truly mean a lot to us. At the same time, we deeply appreciate you sharing the challenges you faced. We understand how important accessibility and convenience are, especially for guests with mobility needs. Your concerns regarding the back entrances, elevator access, and the inconvenience caused by smokers near the main entrance are absolutely valid. We apologize for the difficulties this created during your stay. Please know that we are actively reviewing these issues with our management team. Ensuring safe, comfortable, and accessible entry points is very important to us, and your feedback helps us identify where improvements are most needed. Thank you again for your honesty and for giving us the opportunity to improve. We hope to better meet your needs on a future visit and provide a smoother, more comfortable experience. Kind regards, Windsor Hotel

Response from the owner 2 months ago Dear Guest, Thank you for your exceptional review and for taking the time to recognize so many members of our team. Your kind words truly mean a great deal to all of us. We are delighted to hear that you enjoyed your stay and that our team—especially KD, Kimberly, Alejandro, Philomena, Linda, Moria, Jose, and our maintenance staff—made such a positive impression. Your recognition of their hard work, friendliness, and dedication will certainly be shared with them, as it serves as wonderful motivation. It is also very rewarding to know that you appreciated the cleanliness of our rooms, the safety of the property, and the convenience of our amenities. We are continuously working to provide a comfortable and welcoming environment for all our guests, and your feedback reassures us that we are on the right path. We look forward to welcoming you back to the Windsor for another outstanding stay. Warm regards, Management Team Hotel Windsor